Selling by Not Selling: From $24 to a Turnover of $400 Million

Selling by Not Selling: From $24 to a Turnover of $400 Million

by Jim Penman

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This is the story of Jim’s Group, as told by its founder. An account of how a $24 business investment turned into one of the world’s largest franchise chains, with over 3250 Franchisees in four countries and a turnover of $400 million. This is franchising as you’ve never seen it, with unique systems to protect and empower franchisees, and a passion for customer service that has reduced customer complaints to a fraction of their former level. It is also an unusually frank and honest account, showing the human weaknesses and mistakes as well as the successes.

Product Details

ISBN-13: 9781483510200
Publisher: BookBaby
Publication date: 10/07/2013
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 164
File size: 546 KB

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