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Sense & Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
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We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders.
This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software ...
This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software ...