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Service Design: From Insight to Implementation

By Andy Polaine, Lavrans Løvlie, Ben Reason
eBook
$42.99
By Andy Polaine, Lavrans Løvlie, Ben Reason
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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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BusinessIndustriesBusiness TechnologyConsumer IndustriesConsumer Industries - General & MiscellaneousResearch & Development - General & Miscellaneous