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Service Science: The Foundations of Service Engineering and Management

By Robin G. Qiu
eBook
$119.00
By Robin G. Qiu
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Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment

Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and en...

Categories

Science & TechnologyTechnologyEngineeringMathematicsTechnology - General & MiscellaneousIndustrial Engineering & Materials ScienceComputer MathematicsTechnology - General & MiscellaneousIndustrial Design - General & Miscellaneous