Setting Performance Targets

Targets are an important part of our work life, whether we are setting them or meeting them. There is a science to target setting. Unfortunately the behavioral impact of target setting on performance is underestimated. This can lead to serious consequences such as game playing, overcharging customers, or demotivating competent managers.

This book will help you fill the gap in target setting for performance. The pivotal issue in target setting is that it is an art as well as a science. Perhap...