Shapeshifting for Correctional Facility CNT/HNT: Effective Scenario Training for Crisis/Hostage Negotiation Teams

Hostage negotiation is one of the most remarkable sub-specialties in the corrections environment. Through a combination of tactical communication, empathic connection and, at times, subterfuge, negotiators persuade desperate, suicidal or homicidal individuals, often intoxicated or mentally ill, to relinquish their position of power and submit to the authority of the correctional institution. This is the second book in Amdur and Eddy's series. It focuses specifically on the corrections envir...