Shockproof: How to Hardwire Your Business for Lasting Success

As performance lags in the midst of economic cycles, many companies turn to magic bullets such as EVA, Kaizen, or Six Sigma. Unfortunately, these initiatives-along with how they're implemented-often deliver only short-term positive impact or cause more pain than the preexisting condition.

Returning to competitive health and profitability in the face of economic downturns requires a dynamic realignment of business strategies, orga...