Social Media Engagement For Dummies

Social Media Engagement For Dummies


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Social Media Engagement For Dummies by Aliza Sherman, Danielle Elliott Smith

Put "engage" front and center in your social media marketingengagement strategies!

When you focus on the engagement side of a social mediamarketing strategy, you'll build and grow relationships withfollowers and customers, craft content just for them, analyze howthey're responding, and refocus and refresh your campaignsaccordingly. This smart guide shows you how to do all that, andthen some. From building trust to sparking conversation to usingvideo and other tools, this creative book is a must read if youwant to discover all that goes into the most important aspect oftoday's social marketing.

  • Helps you build and foster social media relationships withpotential customers, fans, followers, and current customers
  • Shows you how to spark actions, reactions, or interactions—andmake things happen
  • Explores the fundamentals, especially for do-it-yourselfsmall-business owners and marketers
  • Covers building trust and credibility, creating connections,encouraging sharing, using social networks to engage, using emailmarketing or SEO to engage, and much more

Social Media Engagement For Dummies will help you connectto followers, convert them to customers, turn them into evangelistsfor your company, and boost your bottom line!

Product Details

ISBN-13: 9781118530191
Publisher: Wiley
Publication date: 06/17/2013
Series: For Dummies Series
Pages: 384
Sales rank: 776,908
Product dimensions: 7.30(w) x 9.10(h) x 1.00(d)

About the Author

Aliza Sherman launched the first full-service Internet company, Cybergrrl, Inc., and the first global Internet networking organization for women, Webgrrls International. Danielle Elliott Smith is a digital correspondent, speaker, media trainer, vlogger, and brand spokesperson and is the founder of

Table of Contents

Introduction  1

Part I: The Basics of Social Media Engagement  7

Chapter 1: Explaining the Why, Who, and How of Social MediaEngagement 9

Chapter 2: Assessing the Impact of Social Media Engagement25

Chapter 3: Discovering Social Media Engagement Tools 43

Part II: Exploring the Elements of Social MediaEngagement  65

Chapter 4: Building Trust and Credibility 67

Chapter 5: Demonstrating Your Online Presence to MaximizeEngagement 85

Chapter 6: Creating Connections 105

Chapter 7: Driving Interaction 121

Part III: Examining the Basic Engagement Tools 137

Chapter 8: E-mail, Forums, Blogs, and Websites 139

Chapter 9: Facebook 157

Chapter 10: Twitter 183

Part IV: Engaging Through Additional Social Channels 209

Chapter 11: Pinterest 211

Chapter 12: LinkedIn 241

Chapter 13: Google+ 263

Chapter 14: Location-Based Services 281

Part V: Leveraging Audio and Video for Engagement 301

Chapter 15: Audio and Videocasting 303

Chapter 16: YouTube 317

Part VI: The Part of Tens  335

Chapter 17: Ten Social Media Engagement Mistakes to Avoid337

Chapter 18: Ten Businesses That Excel at Social Media Engagement343

Index  353

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Social Media Engagement For Dummies 5 out of 5 based on 0 ratings. 2 reviews.
Anonymous More than 1 year ago
FINALLY! A "Dummies" book I can put to good use. I've know people who rely heavily on "Dummies" books to help them face new challenges they're facing, and I've read a couple myself.  I have also had the pleasure of reading other books by Aliza Sherman and Danielle Elliott Smith. Both are extremely knowledgeable and involved in their own brands. They have an energy that doesn't slow down easily, and a wealth of knowledge and ideas they put to good use with their own businesses. I think they were possibly the best possible two people to write this particular "Dummies" book.  I have already been able to utilize a few of the tips and tricks they share in "Social Media Engagement," and I plan to put some more to use over the next few months. I also plan to point several fellow business owners in the direction of this book. It's chalk-full with current Social Media information: ways to utilize the most popular social media sites to our advantage, explanations of how the platforms work, and tidbits to help us better understand the potential reach.This is a must-read for any businessperson hoping to use Social Media Engagement to their advantage!
Anonymous More than 1 year ago
Aliza and Danielle both do a wonderful job of identifying the best tools for social media engamgent from little-known apps to the most commonly used networks. They walk you through the how-tos of setting up, using and benefitting from so many social media tools. Even if you think that you are an expert in one area, I promise you will learn something in one hundred others! (Like, Engaging with geocaching… the most brilliant semi-offline use of social media I think I’ve ever heard of! LOVE this!)