Soft is the New Hard: how to communicate effectively under pressure

Leaders! Do you have days when you feel like you're communicating with toddlers rather than adults in the workplace?
Are you tired of dealing with sulking, tantrums, personality clashes and poor performance?
If you are not getting the results you need as a high-performance leader, this book is for you.
In it, you will learn a new approach to communication that will radically improve your leadership effectiveness.
Communication is the KING of the so-called “soft” skills that are essential in the...