Standard That Stick: Lessons from Real Floors, Real Problems, and Real Progress

Most organizations don't fail because people don't care.
They fail because the work isn't designed to support the people doing it. Standards That Stick is a practical field guide for leaders who are tired of firefighting, tired of relying on heroics, and tired of watching the same problems resurface under new names. Drawing on more than three decades of real-world experience-from factory floors and start-ups to global operations-Dennis Jarrett shows why standards are not paperwork, policies,...