Strategies and Techniques for Quality and Flexibility

This book presents strategic perspectives on quality and flexibility, as well as quantitative tools for assessing their implementation in a range of systems. It introduces readers to the global changes in the relative importance of quality strategies and flexibility strategies over the past 30 to 40 years. In addition, it presents detailed examples of how multi-purpose techniques such as design of experiments, petri nets and quality function deployment can be applied to evaluate quality and...