Summary: The 80/20 Principle - Richard Koch

Richard Koch argues persuasively in The 80/20 Principle that 80-percent of the results in any system will flow from just 20-percent of the efforts. Trying to eliminate the 80 percent is usually ineffective; therefore, try to expand the 20 percent. He gives the reader 10 techniques for increasing productivity in the 20 percent, explaining why they are valuable.
For example, he suggests that identifying the top 20 percent of profitable business can help shrink the 80 percent, because if you re...