Survive and Thrive as a Telemarketer

You probably never said as a child "When I grow up, I'm going to be a telemarketer!" More likely, you find yourself chained to a phone for hours on end for one reason only – you need the money!

Even though there may times when you don't feel like it, you have to be a nice, friendly, patient, intelligent and sympathetic person, or be out on your ear - because that's what your boss wants you to be ; all day, every day, no matter what comes down that phone line.

So if you feel frustrated that yo...