Surviving the Baby Boomer Exodus: Capturing Knowledge for Gen X and Y Employees

There are managers who can't bear the thought of losing longtime, skilled employees due to the "brain drain," yet it is occurring as experienced Baby Boomers retire and take with them their practical knowledge and business acumen. Despite the media coverage of Boomers and how a tidal wave of retirements could impact business, many senior managers are kicking the can down the road, putting off the job of creating a system and process for capturing knowledge. Keeping this a low priority could...