Taming the Hamster: A Practical Guide to Supervision/Management

This book provides the new, or the seasoned supervisor, with proven supervisory concepts. The book then follows up on the concepts provided with examples of how to apply the concept. You will even find suggested wordings you can use to address situations, words to avoid, and fully scripted conversations dealing with everyday issues in policing, or any organization. With these fully scripted conversations you can see how each of the concepts is applied when addressing an issue with a staff m...