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Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation

By Angelo Esposito, Timothy Rogers
eBook
$43.99
By Angelo Esposito, Timothy Rogers
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As organizations seek to boost revenue, cut costs and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is written for ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner...

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ComputersComputers - General & MiscellaneousGeneral & Miscellaneous Computing