The "Art" of Counseling Staff

Don’t be fooled; counseling is an “art.” Or should I say, effective counseling is an art. Effective counseling is one of the most powerful tools to create a harmonious workplace and foster cooperation among employees. Sadly, few managers employ this tool.
Traditional managers don’t bother with counseling. They are willing to spend time and effort on preventive maintenance for equipment, but will neglect their most valuable asset in this area. They either feel they don’t have time, are too af...