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The Art of PASS FAIL - Overcoming Objections and Customer Management: How to Persuade Others and Maximize Your Life
By Steven Shaw
eBook
$19.99
By Steven Shaw
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Pass Fail - Overcoming Objections and Customer Management.
In today's fast pace, no nonsense, customer centric world, success or failure has only one measurement which is 100% or PASSING. There is no middle ground! Any grade, score, mark, rating or dimension less than perfect is considered a failure in the eyes of your boss and the ever-demanding consumer. This model is true in all areas of sales and customer approval.
Sell a product = PASS.
Lose a sale = FAIL.
Diffuse and KEEP a customer = PA...