The Changing Face of Japanese Management

For many western managers the approach taken by successful Japanese organisations and their managers has tended to inspire awe, envy and incomprehension in equal measure. But what is so special about 'Japanese' management? And how 'special' is the response of Japanese managers to global business pressures ?

This textbook addresses these questions. It presents case examples generated from interviews with Japanese managers in Japan, Europe and the USA, contextualising their comments by refere...