The Complete Idiot's Guide to Recruiting and Managing Volunteers

Advice on the unique challenges of managing a volunteer workforce

Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention.

• Expert aut...