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The Customer Service Revolution

By John R. DiJulius III
eBook
$9.99
By John R. DiJulius III
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In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately perme...

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BusinessMarketing & SalesPublic RelationsCustomer Service