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The Electronic Resources Troubleshooting Guide

By Holly Talbott, Ashley Zmau
eBook
$48.00
By Holly Talbott, Ashley Zmau
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A library user can’t access an article. Your log in credentials won’t work. In the realm of electronic resources everything runs smoothly—until suddenly, without warning, it doesn’t. Invariably, systems will break down, but a trial and error approach to finding out what’s wrong is highly inefficient. This hands-on guide from two expert ERM librarians walks you through the essentials of troubleshooting. It outlines a methodical process that will help you identify the source of a problem even...

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ReferenceLibrary & Information ScienceLibrary Science