The Emotional Labour of Nursing Revisited: Can Nurses Still Care?

As nurses become responsible for increasingly technical service delivery, has the profession lost its focus on the emotional and human aspects of the role?

Do care and compassion remain at the heart of contemporary nursing practice?

In this major reworking of a classic text, respected author Pam Smith emphasizes the continued relevance of emotional labour within the modern healthcare context. Revisiting her original findings in light of fresh theoretical perspectives and data drawn from her o...