The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share

The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share

by Dan Gingiss
The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share

The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share

by Dan Gingiss

Hardcover

$26.95 
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Overview

The essential guide to making customer experience the ultimate competitive advantage.

Product Details

ISBN-13: 9781631954597
Publisher: Morgan James Publishing
Publication date: 09/14/2021
Pages: 212
Product dimensions: 6.00(w) x 9.00(h) x 0.63(d)

About the Author

Dan Gingiss is an international keynote speaker and customer experience coach who teaches audiences and corporations that a remarkable customer experience can be their best sales and marketing strategy. He spent 20 years in Corporate America delighting customers while holding leadership positions at three Fortune 300 companies - McDonald's, Discover and Humana. Dan is the author of Winning at Social Customer Care, a host of the Experience This! Show podcast, and a regular contributor to Forbes. He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. He currently resides in Buffalo Grove, IL.
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