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The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share
By Dan Gingiss
Hardcover
$26.95
By Dan Gingiss
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Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving?
The answer is customer experience, and the best part about customer experience is that it’s delivered by human beings which are unique to a company. Named a Top Business Book of 2021 by Forbes, The Experience Maker helps managers and executives focus on customers who are already spending money wit...