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The Growth Leader: Strategies to Drive the Top and Bottom Lines
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Growth is a leadership issue, not a sales issue.
However you define business growth--total revenue, net income, margin expansion, number of products and services, or customer loyalty--sustained and strategic growth requires an organization to do more than sell by simply communicating the value of its products or services. It must create value in the way it sells by delivering a compelling experience that adds value beyond the product itself. As a leader, it's your job to build and guide that...