The Hedgehog Effect: The Secrets of Building High Performance Teams

Why do so many teams fail to live up to their promise? Because of the obstinate belief that human beings are rational entities. And because team designers fail to take into account the subtle, unconscious dynamics that influence human behavior.

Coaches, consultants, and executives working with groups and teams are often alerted to the elephants in the room—but what about the hedgehogs? The great German philosopher Arthur Schopenh...