The Knack of Selling - Revised eBook Edition: Face to Face

Using real, everyday situations, the KNACK of Selling examines the face-to-face selling process from the first encounter to the closing handshake. But it doesn't stop there; you will also learn how to add value to the sale, how to cope with disgruntled customers, and most importantly how to follow-up and ensure your satisfied customers spread the good news about you. Top salespeople are never content with just closing the sale; they know real success depends on referrals and happy clients c...