The Little Things That Make You Great: The New Leader's Playbook

Nobody hands you a manual when you become a leader for the first time.

One day you're doing the work. The next day you're responsible for the people doing it. And somewhere between the congratulations and your first hard conversation, you realize that nobody actually taught you how to do this. Not because the knowledge is secret, but because most organizations never built the support to pass it on.

I know that feeling because I lived it. My first leadership role was as a coordinator back in m...