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The Manager's Guide to Mediating Conflict: Learn how to confidently mediate conflicts in the workplace

By Alison J Love
eBook
$18.99
By Alison J Love
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Key Features
    Book DescriptionExperienced mediator, trainer, and business mentor Alison Love brings her insight into the nuances and subtleties of workplace conflict, to help you develop the vital communication skills that lie at the heart of good leadership. Emotional intelligence often passes unspoken in discussions about management but here Alison places it at the forefront, as a key component of management.

    Built around the process of mediation, Alison shows you precisely how mediation wor...

    Categories

    BusinessManagement & LeadershipManagement - General & Miscellaneous