The One-Percent Edge: Small Changes That Guarantee Relevance and Build Sustainable Success
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Want to stay competitive? Keep evolving.
Solid profits, a strong brand, steady customers-all of these can vanish when market shifts disrupt business as usual. So how do you keep from losing ground? How do you stay a step ahead of competitors?
The solution is surprisingly straightforward: innovate tweak by tweak. By making incremental adjustments to every aspect of the business-marketing, customer service, finances, products, people-then repeating the process, fixing weaknesses and spotting op...



