The QFD Book, 2nd Edition

Is your company faced with the strategic issue of introducing a new product or service that may be critical to its survival? Suppose there was a methodology that could tell you the potential success of your options before you tried them. Suppose this methodology could also help you reduce design-to-introduction time by 30 percent while improving quality and lowering overall costs. Interested?

No, it isn't a crystal ball. It is a proven Japanese business methodology called Quality Function De...