The Road to Quality: Continuous Improvement and Benchmarking
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Essay from the year 2011 in the subject Business economics - Operations Research, grade: A, Walsh College (-), course: MGT 565, language: English, abstract: “Continuous improvement is better than delayed perfection” – Mark Twain. Organizations can appreciate Mark Twain’s philosophy when they decide quality is a top priority and seek a continuous improvement initiative. In order for a corporation to remain competitive in the 21st century, it must be able to identify how it measures against o...























