The Time Tax: How the Government Wastes Our Time-and How to Fix It

A powerful investigation into American bureaucracy, how it wastes our time and drives inequality, and what we can do to make paperwork work for us

Everyone knows that dealing with government bureaucracy can be a nightmare. Doing your taxes is bad enough, but for those applying for financial aid, housing assistance, unemployment, disability, or Medicaid, it's worse-and the stakes are infinitely higher. If time is money, the hoops we must jump through to access government services or comply wi...