The Time Tax: How the Government Wastes Our Time-and How to Fix It

A powerful investigation into American bureaucracy, how it wastes our time and drives inequality, and how we can make paperwork work for us

Nobody likes doing paperwork, and Americans do a lot of it. Filing your taxes and getting a driver's license is bad enough. Negotiating with your doctor and insurer or getting out of a rental contract is worse. And accessing disaster assistance, unemployment, disability, or Medicaid can be a nightmare, the stakes life-or-death. If time is money, the hoop...