The Unlikely Santa

In the retail business, Christmas isn't a holiday, it's an endurance contest - and as manager of the Tyler-Royale department store in a major Chicago shopping mall, Brandi Ogilvie knows that surviving December will be a challenge.

Merchandise is going astray and her staff is decimated by flu, but at least Brandi has a full roster of Santas. Then Zack Forrest shows up in her store, insisting he's the perfect candidate to fill Santa's red velvet suit.

Brandi's new Santa is too tall, too lean, t...