The X in CX: How to Deliver Customer Experience That Sticks
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Bring the X factor to customer experience
Whatever you sell, customers are the driving force behind every business success-without happy customers, there's no business. So it's essential that brands have interactions that are memorable for all the right reasons.
In The X in CX, "CEO whisperer" Sunny Bindra unpacks how to create positive experiences that last throughout the whole customer journey. You will learn the four practices used by the best in the business:
- Boss It, starting CX from th...























