Learn how to stop pouring vast sums of money into technology projects that don’t have a lasting impact by closing the communication gap between IT and leadership.
Too many businesses miss opportunity after opportunity to design, plan, and achieve intentional business change. Why? Because they charter projects focused on delivering software products: IT projects. But as this groundbreaking book points out, there’s no such thing as an IT project—or at least there shouldn’t be. It’s always about intentional business change, or what’s the point?
It’s time to stop providing simplistic, one-dimensional, all-you-gotta-do panaceas. When the only constant in business is change, truly useful IT has to help you change instead of build solutions that are obsolete even before they are completed.
IT consultant Bob Lewis, author of the bestselling Bare Bones Project Management, has joined forces with seasoned CIO Dave Kaiser to give you the tools you need. It’s a multidimensional, relentlessly practical guide. Condensed to handbook length and seasoned with Lewis’s trademark sardonic humor, it’s an enjoyable and digestible read as well.
Lewis and Kaiser take you step by step through the process of building a collaboration between IT and the rest of the business that really works. Insisting on intentional business change takes patience, communication, and courage, but it has a huge payoff. More to the point, insist on anything else and every penny you spend will be a wasted dime and a waste of time.
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About the Author
Bob Lewis has been writing and consulting in business information technology for over twenty years. He is a popular columnist and blogger, writing for publications such as InfoWorld and CIO and maintaining his own blog Keep the Joint Running. Lewis is the author of numerous publications, including Bare Bones Project Management.
Dave Kaiser is a talented CIO, with more than thirty years of diverse IT leadership experience in insurance, finance, technology, retail, and manufacturing.
Table of Contents
Prologue: What the Mess Is and How We Got into It xi
The problem we're trying to solve.
Introduction: What You're in for When You Read This Book 1
1 It's Always the Culture 12
2 The New Business/IT Conversation 26
3 Fixing Agile 54
4 BusOps 77
5 Business-Change Governance 90
6 IT in the Lead 113
7 The Seven Change Disciplines 127
Epilogue: A Few Last Words 148
When it comes to achieving intentional business change, don't listen to anyone who starts the conversation by saying, "All you gotta do is…"
Glossary: Irreverent Definitions 155
Because you aren't an expert until you're FBC (fully buzzword compliant).
About the Authors 177