Things to Do Before You Call Tech Support for Windows PC

Computers are great tools when they work properly. When they don’t, they often become a nightmare for the user. I wrote this book so that many could save an unnecessary call to the help desk or the technical support line. We all have been in the position of going through a cascade of automated prompts to finally reach a real live person who doesn’t speak our language and further aggravates the situation.

I know this sounds crazy, but the first thing you sometimes need to do is to step away f...