Thinking in New Boxes: A New Paradigm for Business Creativity

When BIC, manufacturer of disposable ballpoint pens, wanted to grow, it looked for an idea beyond introducing new sizes and ink colors. Someone suggested lighters.

LIGHTERS?

With an idea that seemed crazy at first, that bright executive, instead of seeing BIC as a pen company-a business in the PEN “box”-figured out that there was growth to be found in the DISPOSABLE “box.” And he was right. Now there are disposable BIC lighters, razors, even phones. The company opened its door to a host of op...