Tough Calls: How to Move Beyond Indecision and Good Intentions

As my clients emerged from the global economic turmoil that began in 2008, I began to see what others didn’t see. Something was standing in their way—usually the unwillingness or inability to make a critical decision. They thought they needed more—more education, more experience, more time, or more data. They had enough of these, but they lacked the confidence, courage, and optimism to make the tough calls. Through our work together, we learned that when leaders make good decisions, little ...