Unlikely Allies: 8 Steps to Bridging Divides that Impact Leadership

The level of venom, the intensity and frequency of the readers' rants in the daily newspaper compelled the publication's news reporter to call me for an interview. “Some of the language in the rants was so graphic, they were unsuitable for print,” he said. Wow! They were talking about me. Have you ever felt like you've been hit by a brick or punched in the stomach? Well, that is how I felt at that particular moment when he shared the comment with me.

In spite of the graphic description th...