Upper Echelons' Naturalistic Decision-Making and Top Management Team Macrocognition in a High Reliability Organization

The book analyzes crisis decision-making of a major German airline's operational top management team during the Covid-19 crisis. The operational top manager's relevant decision-making entity, the crisis management team, was faced with substantial time-critical decisions in volatile circumstances as well as the need to balance ambidextrous exigencies with the operation's short-term survival as well as its future viability. The author applies her ethnographic perspective and develops an analy...