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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

By Cliff Kuang, Robert Fabricant
Paperback
$22.00
By Cliff Kuang, Robert Fabricant
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"User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting."
-EDWARD TENNER, The New York Times Book Review

In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a cen...

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