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User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play

By Cliff Kuang, Robert Fabricant
Paperback
$21.00
By Cliff Kuang, Robert Fabricant
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"User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting."
—EDWARD TENNER, The New York Times Book Review

In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a cen...

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