War & Peace in the Workplace: Diversity, Conflict, Understanding, Reconciliation (Abridged)

Ever wonder why we just can't get along? Why we react to each other the way we do?

Most conflict in the workplace comes from our differences - both our diversity in the big "D" issues such as race, gender, or ability but also diversity in the small "d" issues such as values, marital and family status, age, or thought processes. Diversity can be problematic, and it can be wonderful. As individuals and organizations, we can benefit from the many perspectives that create the synergy to move an...