Why Managing Sucks and How to Fix It: A Results-Only Guide to Taking Control of Work, Not People

Why Managing Sucks and How to Fix It: A Results-Only Guide to Taking Control of Work, Not People

by Jody Thompson, Cali Ressler


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Change the way you think about work (and life) by focusing on results—and only results

Why Managing Sucks and How to Fix It shows how the Results-Only Work Environment (ROWE) mindset can make you or your organization more entrepreneurial, more connected with the broader trends in your industry, and more willing to take smart risks. It explains how to set clear expectations and focus on the endpoint as opposed to managing the process that gets you there. With eyes set on getting rid of distractions, long meetings, and unnecessary updates, this book offers quick, everyday strategies to experience huge increases in productivity (without adding resources) and dramatic drops in turnover.

  • Authors Ressler and Thompson began their work together at Best Buy where they are credited with revolutionizing the workplace
  • Reframes thinking away from counting on general availability (Where's Bob?) to creating clear expectations (Does Bob know exactly what's expected of him?)
  • Explains how to reduce the number of meetings while increasing their quality
  • Shows how to eliminate scheduled events in order to increase critical thinking and improve communication

ROWE is a bold, cultural transformation that permeates the attitudes and operating style of an entire workplace, leveling the playing field and giving people complete autonomy—to manage their measurable results using adult common sense.

Product Details

ISBN-13: 9781118426364
Publisher: Wiley
Publication date: 02/04/2013
Pages: 288
Sales rank: 899,291
Product dimensions: 5.60(w) x 8.60(h) x 1.20(d)

About the Author

CALI RESSLER and JODY THOMPSON are the cofounders of CultureRx and authors of Why Work Sucks and How to Fix It. CultureRx provides training services customized to the needs of their clients that successfully shift teams and entire organizations into a Results-Only Work Environment (ROWE). Cali and Jody began their work together at Best Buy, where they are credited with revolutionizing the workplace.

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Table of Contents

Acknowledgments vii

Introduction 1

Chapter 1 Wake Up! Go Beyond Telework 21

Creating an Accountability Culture by Karren Fink 55

Chapter 2 Motivate Me. No Pizza Party, Please 63

The Importance of Trust by Bryan Sivak 98

Chapter 3 S.M.A.R.T. Goals ¼ Senseless

Minutia Against Random Tasks 105

Down with Billable Hours, Up with Results by Otmara “Omi” Diaz-Cooper and Todd Cooper 137

Chapter 4 24/7 Kicks 9–5’s Ass 143

Focus on What Matters by Greg Watt 169

Chapter 5 No More Bullshit Meetings. Period. 177

Delighting the Customer by Ronnie Wooten 201

Chapter 6 Results. Not for Every Job? 207

Results-Only Competency-Based Education by Jeff Herzberg 237

ROWE in the Public Sector by Nancy Dietl Griffin 244

Epilogue 256

About the Authors 272

Index 273

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Why Managing Sucks and How to Fix It: A Results-Only Guide to Taking Control of Work, Not People 5 out of 5 based on 0 ratings. 1 reviews.
Anonymous More than 1 year ago
This is an incredibly powerful book, building on the previous Why Work Sucks, and providing real-world case studies. It helped me to see that practical application of ROWE is real and proven. I recommend this book to anyone in a leadership role who wants to achieve a giant step change in results, and in work-life balance.