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Working the Night Shift: Women in India's Call Center Industry

By Reena Patel
eBook
$25.00
By Reena Patel
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Relatively high wages and the opportunity to be part of an upscale, globalized work environment draw many in India to the call center industry. At the same time, night shift employment presents women, in particular, with new challenges alongside the opportunities. This book explores how beliefs about what constitutes "women's work" are evolving in response to globalization.

Working the Night Shift is the first in-depth study of the transnational call center industry that is written from the ...

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