Would You Like Magic with That?: Working at Walt Disney World Guest Relations

Guests Gone Wild

What's ground zero at Walt Disney World? Guest Relations. It's where visitors go to cajole, connive, and most of all, complain. Guests cry. They lie. Some even collapse to the floor. For these unhappy campers, Annie Salisbury was the power behind the pixie dust. Her tell-all will shock and amaze.

From her unhappy start as a DisneyQuest cast member, Annie worked her way through the theme parks to Guest Relations, and then Magic Kingdom tour guide. Along the way she made friend...