Yes is the Answer! What is the Question?: How Faith In People and a Culture Of Hospitality Built A Modern American Restaurant Company

Yes is the Answer! What is the Question?: How Faith In People and a Culture Of Hospitality Built A Modern American Restaurant Company

by Cameron Mitchell

Hardcover

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Product Details

ISBN-13: 9781940858715
Publisher: Ideapress Publishing
Publication date: 11/20/2018
Pages: 260
Sales rank: 80,198
Product dimensions: 6.10(w) x 9.10(h) x 1.00(d)

About the Author

Cameron Mitchell graduated from the Culinary Institute of America when he was 22 years old and has grown 13 different restaurant concepts, including Mitchell’s Fish Market and Mitchell’s Steakhouse, a total of 22 restaurants that were sold to Ruth’s Hospitality Group for $92 million. To this day, CMR remains independent and privately held recognizing nearly $200 million in annual revenue from its 34 restaurants and catering division. Mitchell has built CMR around the philosophy, “The answer is yes. What is the question?” and by making a Raving Fan out of every guest who walks into the door of a CMR concept. It’s a simple statement that serves as the backbone of how the company identifies itself as “great people delivering genuine hospitality.”

Table of Contents

Table of Content

Prologue: Down and Out in Columbus, Ohio

Chapter One: The Triangle of Hospitality

Chapter Two: My Kitchen MBA

Chapter Three: First Restaurant

Chapter Four: Good is the Enemy of Great

Chapter Five: The First Big Expansion

Chapter Six: Hiring and Keeping Great People—the CMR Difference

Chapter Seven: We All Have More Than One Family

Chapter Eight: New Markets, Same Culture—the Second Expansion

Chapter Nine: Opening The Pearl—Lifecycle of a Restaurant Concept

Chapter Ten: The Big Sale

Chapter Eleven: To New York City—and Beyond

Chapter Twelve: Faith in People-- Insights from a Lifetime Dedicated to Radical Hospitality

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