Zach Apologizes

When Zach shoves his little brother to the floor, he knows he did something wrong. Even so, it’s hard to apologize. Like any seven-year-old, Zach tries to ignore the problem, but finally, with his mom’s help, he learns how to make an apology in four steps:

1. say what you did
2. name how it made the other person feel
3. say what you could have done instead
4. make it up to the person.

Zach Apologizes teaches children social skills using a strategy presented as the “four-square” apology. It is illustra...